Bingo sites are powered by many different software providers, but Dragonfish bingo sites can be found in their masses, with over 150 different sites opting for the software brand. Established in 2007, Dragonfish have been working with global partners to achieve their goal in online gambling, but they don’t only offer online bingo software, they offer uniquely powerful casino technology too. 888 are the owner of Dragonfish and the company have hit the headlines lately, but for the wrong reasons – what with a huge £7.8million fine handed to 888 for the huge self-exclusion system error, that resulted in customers being able to deposit over £3.5million from ‘closed accounts’ – that and the company moving into pre-tax losses from a strong previous 12 months. There is some good news from the operator though, that will certainly be welcomed by their customers and it’s a change that has seen their withdrawal policy being re-written.
Whats new with Dragonfish bingo sites?
When it came to withdrawing cash from Dragonfish bingo sites, customers were a little frustrated by the £30 minimum requirement, but this has now been scraped, allowing customers to request withdrawals of a much smaller £5.
Other terms stated that customer could only withdraw a certain amount every day, week or month, which was small values and saw customers waiting sustained periods of time for larger wins. The withdrawal cap has been removed completely, allowing you to withdraw whatever you want, whenever you want.
If you were lucky enough to win more than once, you were hit by a ‘one withdrawal per day’ stipulation – this again has been scrapped and you can withdraw as many times per day as you like now.
Could there be more?
Another huge gripe customers have with Dragonfish, is the amount of time they have to wait to get their hands on their funds, but nothing has been mentioned about this yet. The above changes are huge improvements, but there could be more because it seems the brand are also debating whether to offer a ‘no bonus’ option to customers, allowing them to deposit and play with their own funds, instead of receiving a bingo bonus with obscene wagering requirements that will never be met. If you like the sound of playing with your own deposit and being able to withdraw what you win, there are currently a handful of online bingo sites offering this option, just look for the ‘No Bonus Please’ box when you are registering and making a deposit. If you fail to tick this specific box, you will be handed a bonus that you may not necessarily want, so always read the terms and conditions carefully, before making your decision.
Why the change?
It seems that customers are being put off from playing with this specific company, due to the terms and conditions that have been in place since 2007, but these are now changing, to keep their customers happy whilst trying to attract fresh faces.